• Exploring the ACT! screen elements
• Creating a new ACT! database
• Contact Records: Creating, modifying, duplicating, deleting
• Locating contacts using the powerful Lookup capabilities of  ACT!
• Keeping notes about your contacts
• Sorting your contacts
• Using the Contact List view
• Creating personalized letters: To a single contact, To multiple contacts (mail merge)
• Printing envelopes and labels
• Organizing your day: Scheduling, using the calendars, setting reminders etc.
• Using the Task List
• Printing Lists, address books and calendars
• E-mailing from ACT!: Setting up and sending e-mail

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